About our privacy policy in detail

Be Quantum Mind / A Better Plan / Christophe Dierck cares deeply about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services accessed on it by Be Quantum Mind / A Better Plan. The effective date for the validity of these terms and conditions is 01/08/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, what security techniques we use and to whom the data can be accessed. Webshop software WooCommerce Our webshop is developed with software from WooCommerce. Personal data that you make available to us for the purposes of our services are shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is obliged by the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information relating to your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve its services.

WooCommerce hosting

Our online shop is developed with WooCommerce software, we have chosen Mind Your Own Business for our web hosting. Personal data that you make available to us for the purpose of our services will be shared with this party. Mind Your Own Business has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Mind Your Own Business is obliged under the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.

Web hosting Mind Your Own Business

We purchase web hosting and email services from Mind Your Own Business. Mind Your Own Business processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of the services. This is not personal data. Mind Your Own Business has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. Mind Your Own Business is bound to confidentiality under the agreement. E-mail and mailing lists For our regular business e-mail traffic, we use the services of . This party has taken appropriate technical and organisational measures to prevent abuse, loss and corruption of your and our data as much as possible. does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors Mollie

To handle (part of) the payments in our web shop, we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymised) data with third parties. All the above safeguards regarding the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data longer than permitted under the statutory time limits.

Reviews Google:

We collect reviews through [Google]'s platform. If you leave a review via [Google], you are required to provide your name and e-mail address. [Google] shares this data with us so that we can link the review to your order. [Google] also publishes your name on its own website. In some cases, [Google] may contact you to explain your review. In the event that we invite you to leave a review, we share your name and e-mail address with []Google. They only use this data for the purpose of inviting you to leave a review. [Google] has taken appropriate technical and organisational measures to protect your personal data. [Google] reserves the right to use third parties for the purpose of providing the service, for which we have given permission to [Google]. All the above guarantees regarding the protection of your personal data also apply to those parts of the service for which []Google engages third parties.

Shipping and logistics Invoicing and accounting External sales channels Purpose of data processing General purpose of processing

We use your data exclusively for the purpose of our services. That is, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation. Automatically collected data Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data. Cooperation with fiscal and criminal investigations In appropriate cases, Be Quantum Mind / Een Beter Plan / Christophe Dierckx may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will resist within the possibilities offered by law.

Retention periods

We keep your data for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. Based on applicable administrative obligations, we are required to retain invoices containing your (personal) data, which we will therefore retain for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced in response to your instructions.

Your rights

Under applicable Belgian and European legislation, as a data subject you have certain rights in relation to personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In case you wish to receive the data at another e-mail address or by post, for example, we will ask you to identify yourself. We keep records of completed requests; in the case of forgetting requests, we administer anonymised data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to that person. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data with a list of the processors holding this data, indicating the category under which we have stored this data.

Right of rectification

You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted. Right to restrict processing You always have the right to restrict the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right of transferability

You always have the right to have the data we process (or have processed), which relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right to object and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Be Quantum Mind / Een Beter Plan / Christophe Dierckx. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and thereafter cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact.

Cookies Google Analytics

Through our website, cookies are placed by the US company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your browsing behaviour and share this data with Google. Google may interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted ads (Adwords) and other Google services and products, among other things. Third-party cookies In the event that third-party software solutions use cookies, this is stated in this privacy statement. Privacy policy changes We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by e-mail. Contact details Be Quantum Mind / Een Beter Plan hallebaan 22, 2240 Zandhoven Belgium T E [email protected] Contact person for privacy matters Christophe Dierckx